Our customer services operate from Monday to Thursday. Please allow for 1-2 working days for your reply; we endeavour to get back to you as soon as possible.
How Much Is Shipping?
FREE Worldwide Shipping
For Express Shipping please buy the "Express Shipping Card"
When Will My Order Arrive?
Orders are generally delivered within 7 -12 working days
There can be the occasional customs or courier delay which may affect your delivery time frame
Please allow for 2-3 working days to pick and pack your order
Will I Get A Tracking Number?
You will be emailed once your order has been dispatched
Email firstname.lastname@example.org if you do not receive one
Deliveries are executed by Australian Post Office and TNT
Lost or stolen postage is not covered by insurance. We are unable to be held responsible for these.
Will I have to pay any additional duties & taxes?
There may be duties and/or foreign taxes applied by customs towards your order when delivery is made
We are unable to be held responsible for these charges, and they will not be reimbursed or refunded by DEL MAAR
If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information
Stock quantities are not updated in real time; therefore occasionally an item may be sold out at the time of purchase. If you purchase a sold out item, you will be notified by email possible and offered either a suitable replacement or full refund.